Fine print
Privacy policy.
What swainsugarman.com receives when you visit, where it goes, and how to ask us about it.
Last updated
This policy explains what information Swain-Sugarman LLC ("we," "us," "our") receives when you visit swainsugarman.com, and how we use it.
The short version
- The site does not require an account, and it does not set advertising or tracking cookies.
- We receive personal information only when you choose to share it, for example when you book a call.
- Nothing you answer leaves your browser until the calendar loads.
- We do not sell your personal information.
Information we collect
Information you provide. When you contact us or book a call, you may share your name, email address, organization, and project details. We use them only to reply and to talk about working together.
Booking questions. The booking form on our home page asks a few questions before you pick a time. Your browser saves your answers on your device, in its local storage, so they are still there if you leave and come back. They stay there until you book a call, choose Start over, or clear your browser data. Nothing is sent while you answer.
Light or dark mode. If you switch between the light and dark versions of the site, your browser saves that choice in its local storage, so the next page opens the same way. The choice is never sent to us.
Paused animations. If you pause the site's animations, your browser saves that choice in its local storage, so they stay paused on the next page. The choice is never sent to us.
Scheduling. We schedule calls with Cal.com. When the calendar loads, Cal.com receives your answers, plus the name, email address, and notes you enter there. Cal.com handles that information under its own privacy policy.
Fonts. The site's fonts are stored on our own server, so loading them sends nothing to another company.
Technical information. Like most websites, our hosting provider may automatically record standard server logs, such as IP address, browser type, and the pages requested, to keep the site secure and running.
Cloudflare. Cloudflare, Inc. sits between your browser and our server to speed up the site and protect it from attacks. It receives your IP address and the pages you request, and it may set a short-lived security cookie that tells people from automated bots. Cloudflare handles that information under its own privacy policy.
Visit statistics. Cloudflare also adds a small script to each page that counts visits for us. It sends Cloudflare the page you are on, the page that linked you here, your browser and device type, your country, and how fast the page loaded. It sets no cookies and saves nothing in your browser, and we see only totals, never who visited. If your browser blocks the script, the site works the same.
How we use information
- To reply to your questions and talk about possible or current work.
- To run, maintain, and improve the website.
- To meet legal, security, and recordkeeping obligations.
Data retention
We keep the information you send us for as long as we need it to reply and to keep our business records. Then we delete it.
Your choices and rights
You can ask us to access, correct, or delete the personal information you have shared with us. Depending
on where you live, you may have more rights under laws such as the European Union's General Data
Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). To make a request, email
contact@
Children's privacy
Our website is for a professional audience and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy. When we do, we will change the "Last updated" date at the top of this page.
Contact
If you have a question about this policy or want to make a request, email us.
contact@Bring us the real thing
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